Pepperfry redesigns commission structure upon seller request for better clarity

Looks like online marketplaces are really taking the time to listen to their online sellers. Amazon changed its sponsored ad payment process after considering seller feedback. Pepperfry seems to be following suit.

The furniture etailer announced via an email, “We, at Pepperfry, strive to simplify our dealings with our stakeholders and make it fully transparent. One such initiative is being rolled out for the benefit of all the merchants who sell on Pepperfry.”

This initiative was a result of seller enquiries and requests for the break-up of commission for all services. So to provide them with a detailed overview of all the charges, Pepperfry has redesigned its commission structure.

What does the restructured commission policy look like?

According to the online marketplace, the entire commission structure will be broken into 3 heads:

1. Marketing Fees
2. Platform fees
3. Shipping and handling charges

Also as per government regulations, a service tax component will be charged on the above 3 head’s total. Commission invoices by Pepperfry will include this 3 head break up as well.

The current net commission charged will remain the same due to this initiative, the etailer explains in its email. However, only in case of a renegotiation of commission, will the net commission amount change.

This change came into effect on the 1st of September 2016.

What are your thoughts on this Pepperfry’s restructured commission policy?