Flipkart Seller App – New feature added to connect with customers

Flipkart launched its seller app earlier this month to help sellers in keeping track of their daily operations even on the move. Using the app, sellers would have the following benefits:

• Instant alerts for new orders

• Update price and stock count for listings

• Monitor payments and returns

Adding on, Flipkart has introduced a new feature wherein sellers can connect with customers through the app and sort out their queries. Addressing queries is a crucial aspect in keeping customers happy. An agitated customer will get even more agitated if he/she is kept waiting too long without responding to his/her query. Looks like this new feature by Flipkart can help sellers in keeping their customers happier with prompt customer service.