Paytm upgraded its ecommerce platform to Paytm Mall this year. And, after introducing GST changes to this platform, the etailer is ready to make more. Paytm Mall is revising its seller on-boarding process to ensure it maintains only true sellers on its platform. So, to separate the wheat from the chaff, the ecommerce platform is enforcing quality standards more stringently than before.
In regard to this doubt, Sinha said, “No sellers were let go owing to non-compliance of GSTIN (Goods and Services Tax Identification Number). However, since the delisting started ahead of the GST mandate, some (sellers) had to leave prior to the GST implementation.”
He also pointed out that, “We (Paytm Mall) have not revised our margins or service fees. However, our service charge now carries a GST component.”
Paytm will be providing shops on its platform Paytm Mall QR Code solution. This will allow customers to scan the code and view seller products and instantly place orders. Local shops will be able to make more revenue from customers who shop online.
Brands and shopkeepers will also be allowed to set policies regarding their product refunds, exchanges and returns on the Paytm Mall platform.