1. Mampi Reply

    Few more points from my side…
    1. The website is not at all user friendly neither for the buyer nor for the seller.
    2. They probably charge the highest commission in this field @ 20% + 14% Service Tax.
    3. Lack of information, no clear communication available on the website, most of the information on website is outdated.
    4. FEDEX is compulsory for COD order’s @ Rs. 100 per order. (Experienced people cab comment if it is costly or cheap, but the service from FEDEX is good they pickup from your home next day after the order has been accepted by the seller)
    5. Customer service is only via email and it takes about 2-3 days for them to reply. (No phone numbers mentioned)
    6. PAYMENT CYCLE — Well I am waiting for my first payment to credited into my bank account. The order was processed on 10th June. It is already over 35 days, sent some mails to them and they replied that minimum 30 days from the day the order status was changed to “delivered” on control panel, so I have to wait for at least 10 more days, lets see what happens.
    7. One good thing about them is the registration process, no VAT/TIN etc is required and you can use photographs as you like no fancy photographs are required (though photo’s with models etc are good and increase the chances of sale, but for small sellers it is not possible/costly).

  2. it’s a fake and fraud company.

    i ordered 2 items. ( salwar suits) on 11th sep.
    order id 103143388,103143389.

    out of 2 one of the salwar suit-103143388 i didn’t receive but in the system they have updated

    that product has been delivered successfully and receive a mail for the same. when i checked with

    the FEDEX courier they said it’s been returned back to the seller as they did not submit some

    required documents. i informed this to the customer care on 14th september but they never raised

    any ticket for it. after repeated calls on 26th sep customer care registered a complaint and

    said it will take 7 working days to resolve the issue. and get the refund. . its already a month

    now that i didn’t get any status from them. neither i receive the product nor the money.

    already dropped couple of mails but no response from the customer care.

    Delivery of the second salwar suit-103143389 was taking a lot of time for delivery for which i

    requested to cancel the order on 26th sep. i was told that the refund will be done within 7

    working days. but still now its not done. the customer care never bothered to give any reply of

    the mails sent.

    2-3 days back i received a mail saying that out of 5300 bucks 596 has been refunded back to my

    credit card account and remaining amount they will refund back later . and due to some technical

    issue they are not able to refund back the entire amount. i checked my credit card account details

    but didnt find the transaction details. already checked with the bank people but they said that

    amount is not credited to my account.

    its already more than a month that iam waiting for the refund.

    employees working are bloody idiots. never trust these people. never purchase any product from

    this company .

  3. Brunda.P Reply

    I am intersested to sell my items in craftsvilla. I am homemaker and I want to turn my hobby into small business. I have pan card but not vat no. how can I sell my item in your company.

Leave a Reply