Flipkart Seller App – New feature added to connect with customers

Pooja Vishant | Nov 07, 2020

Flipkart launched its seller app earlier this month to help sellers in keeping track of their daily operations even on the move. Using the app, sellers would have the following benefits:

  • Instant alerts for new orders
  • Update price and stock count for listings
  • Monitor payments and returns

Adding on, Flipkart has introduced a new feature wherein sellers can connect with customers through the app and sort out their queries. Addressing queries is a crucial aspect in keeping customers happy. An agitated customer will get even more agitated if he/she is kept waiting too long without responding to his/her query. Looks like this new feature by Flipkart can help sellers in keeping their customers happier with prompt customer service.

About Author

Pooja Vishant

Pooja Vishant

After dwindling with her family business, into travel and hospitality, for more than 3 years, Pooja Vishant found her true love in writing. Happy-go-lucky and cheerful, she loves pink; so pink is the way to go if you want to get into her good books. The Associate Editor keeps track of even a leaf that has moved in the ecommerce world!

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