Ecommerce is changing everyday, and sometimes by the minute. So many new ideas and developments everyday, becomes hard to keep track.
We bring to you a curated digest of ecommerce developments/happenings around the world, compiled from various publications across the Internet.
Amazon.com have announced that from the 2nd of October they will automatically authorise returns for seller fulfilled items. The aim is to simplify the returns process and enable customer to print out a pre-paid shipping label without the seller being involved at this stage.
In sharp contrast with rival UPS Inc., FedEx Corp. on Thursday announced it won’t levy a surcharge during the holidays on most packages shipped through its network. The shipping carrier to 318 retailers in the Internet Retailer 2017 Top 1000 said it will only levy a surcharge on packages shipped via FedEx Ground or Express from Nov. 20-Dec. 24 that are oversized, require special handling or are unauthorized.
Last week eBay held their conference-cum-jamboree in the US which is billed as eBay Open. Rather like eBay Live! way back when, it’s where sellers and buyers gather to learn and celebrate their businesses and eBay. If you click on the link above you’ll find some videos (sadly unembeddable on here) including a keynote from eBay CEO Devin Wenig. Needless to say there is rather too much schmaltz for European sensibilities but it’s quite an interesting watch.
French luxury group Kering said it will drop its lawsuit against Alibaba Group Holding Ltd., agreeing to work with the Chinese e-commerce emporium to fight the sale of fake products. The owner of Gucci and Saint Laurent has established a joint task force with Alibaba to take action against sellers of counterfeit products on- and offline, the companies said in a statement. Kering is No. 436 in the Internet Retailer 2017 Global 1000.
It looks like Etsy is really keen to optimise the search experience for buyers. Having recently abandoned a test to include prices including prices in search (we wrote about that here: Etsy ends ‘shipping in search’ experiment) after only a few days. Now they a looking at other features that they hope will entice more shoppers to click on items and convert from browsers to buyers.