Featured Archive

[Seller Interview] “Shopclues removed all the tickets related to this issue,” says Kapil; Is the etailer hiding something?

Withheld payment is a common trend with online marketplaces these days. Askme’s  sinking business has made sellers cautious. Many have called out ecommerce platforms like Indofash and IndiaRush for...

Marketplace blocking your listings? 3 simple tips to unblock them

When an online retail platform blocks your listing your products: Become invisible on the marketplace Lose their ratings This, unfortunately, prevents you from selling these products and requires you...

[Seller Interview] Jabong terminates sellers without reason; Is a no-questions marketplace cleanup fair?

Online retail can be a brutal industry. With everyone’s eyes dead set on profits, there is no room for weak sales. Just ask online seller Pankaj Vekariya from Aahwan...

GST – Major mistake or Big benefit for online retail? Sellers’ take

When the goods and services tax (GST) was first proposed, many in online retail breathed a sigh of relief. The tax reform promised to do away with entry tax...

4 challenges of cross-border shipping & how to avoid them

In our cross-border ecommerce guide, Indian Online Seller (IOS) informed you of the different requirements to sell internationally. Many of the online sellers we spoke with informed us that...

Everything that’s wrong with ecommerce marketplaces narrated by online sellers

Online marketplaces attract shoppers with the promise of discounts, variety and the ease of placing orders. Similarly, online sellers are also baited with the promise of maximum exposure, low...

How to win a wrong product return claim

  Returns are a part of doing business online. It’s an obvious fact and most online sellers accept this. Online seller Mayank Bhatia informed IOS in an interview that...

6 after sales tasks that could control your product returns

The selling process does not end once an order is placed. After an order is made online your are still in the process of selling. This is because when...