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  1. Satish Kochhar Reply

    What “Robust Grievance Redressal mechanism” is Snapdeal talking about?

    I have ten queries pending since long, some even dating back to Dec 2016. In each query, I have been asking for the mail-ID of the competent authority for escalating the issue since long. Hereunder is the proof that Snapdeal’s spokesperson is lying that “Robust Grievance Redressal mechanism” exists:-

    ID: 07429076 (initiated on 15 March) 24 times asked for the mail_ID of the competent authority
    ID: 07213873 (initiated on 25 Jan) 28 times
    ID: 06981708 (initiated on 15 Dec) 36 times
    ID: 07256547 (initiated on 3 Feb) 24 times
    ID: 07428484 (initiated on 15 March) 25 times
    ID: 07213862 (initiated on 25 Jan) 30 times
    ID: 07296375 (initiated on 10 Feb) 26 times
    ID: 07397149 (initiated on 06 March) 31 times
    ID: 07207540 (initiated on 25 Jan) 33 times
    ID: 07530153 (initiated on 26 April) 11 times

    I have asked for the mail-ID of the competent authority 268 times (Yes, TWO HUNDERED AND SIXTY EIGHT TIMES TILL NOW) to escalate the matter, and I have not been provided the mail-ID of the competent authority to whom I can escalate my grievance EVEN ONCE.

    What “Robust Grievance mechanism” is Snapdeal talking about?

    IT IS A TOTAL LIE.

    Seller ID s112be

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