Flipkart sellers requested to update e-sancharan credentials to avoid restricted serviceability

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A week ago, IOS informed you about Flipkart’s move to make logistics forms available on the online marketplace seller portal. The logistics forms for e-sancharan (form 38) introduced on the portal cuts out additional steps in obtaining them.

This week we received a tip that the online marketplace is has made it mandatory for online sellers to update their e-sancharan credentials in order to avoid restricted serviceability.

In an email to online sellers, Flipkart informed them that form 38 has been made mandatory by the Uttar Pradesh Commercial Tax Department. This means without the form sellers will not receive returned orders. They will remain stuck at the Flipkart hub.

The etailer wrote, “If credentials are not provided…your serviceability will be restricted and you will not be able to receive orders from outside of Uttar Pradesh, which might impact your Big Shopping Days performance as well.”

How to update e-sancharan credentials on the Flipkart seller portal

Step #1 – Go to the ‘Manage Profile’ option on the panel.

Step #2 – Now select the ‘Add’ button near ‘logistics setting’.

Step #3 – Select the state ‘Uttar Pradesh’ then enter e-sancharan details.

There is a clause however to this e-sancharan requirement, online seller Maynak comments on our previous article on the subject. Take a look at it here.

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